By conservative accounts we could say social media is now five years old. Blogs have been around since the late 90s, Facebook launched to college students in 2004, YouTube launched in 2005, and Twitter launched in 2006. While these well known technologies were born several years ago I think somewhere in 2009 I began to get the sense that social media was going mainstream.
In 2009 it felt like we really began to see brands promoting their Facebook pages all over the place. Most websites were including a blog for the first time, and people were talking about "the Twitters", "Tweeter", "Twits", and other adaptations of Twitter all over the place. In 2010 we saw this increase further still. This year it doesn't appear to be slowing either.
So here we are. Social media is mainstream. Or is it?
The technology is mainstream in that there are few companies who aren't trying something in social media.
The awareness is mainstream in that there are few people who haven't at least heard of Facebook or blogs or YouTube.
Subscriber numbers to Facebook are slowing because so many people are already in. There's just not nearly as much room for growth as there was a few years ago.
I think social media is mainstream if that's all we're talking about.
Unfortunately, social media is more than technology.
It's more than just knowing what Twitter is or creating a Facebook page that you never update anymore.
Social media is mainstream but the way to think about it isn't. The technology is mainstream but the best mindset to approach the technology isn't there yet.
The social media mindset understands that you don't have to ask for permission to set up hashtag.
The social media mindset understands that people don't want you selling stuff to them all the time.
The social media mindset understands that a short, genuine blog post written by you is better than something twice as long written by a professional to sound like you.
The social media mindset realizes that automating your efforts doesn't help you even if it saves you some time.
The social media mindset is more interested in earning attention by creating remarkable, share-worthy stuff instead of safe, typical, expected things that don't accomplish anything.
Social media is simultaneously mainstream and not. The technology is. The mindset isn't. How much of your time do you spend working on improving your technological efforts rather than the mindset necessities?
If you're thinking about things like content quality, conversation transparency, creative angles, counterintuitive possibilities, and other things like that, you're thinking with the social media mindset. If you're only thinking about more followers, more "Likes", qualifying the people who are allowed to Tweet, or which keywords to load into a boring blog post so Google likes it more, you're not thinking with the social media mindset. You're just aware of social media and treating it like everything else you've always done.
Social media works with technological awareness and the savvy of understanding how it connects with people. The mindset is vital to using social media well. The good news is you can still get it.
[HT to Laura Click for sparking some of these ideas in a conversation she and I had recently. Thanks Laura!]